Dispatching system to answer questions timely operational : D10   Deliverable 7.1.3

Davy, J.; Jacob, B.; Ristol, P.R.; Archambeau, A.; Jõgeva, J.; Smirnova, L.; Mergen, P.

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Authors

Davy, J.

Jacob, B.

Ristol, P.R.

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Discipline

Biological sciences

Subject

Biological collection and data management

Invertebrates

Audience

Scientific

Date

2012

Metadata

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Description

This document (D10‐D7.1.3 Dispatching system to answer questions timely operational) describes technical and management aspects of the OpenUp! Helpdesk dispatching system. Providers and users can get support from the helpdesk by creating a support ticket and asking a question or stating an issue, which will be dispatched to the identified OpenUp! key staff with the expertise to answer or address it.

Citation

Davy, J.; Jacob, B.; Ristol, P.R.; Archambeau, A.; Jõgeva, J.; Smirnova, L.; Mergen, P. (2012). Dispatching system to answer questions timely operational : D10 Deliverable 7.1.3. , 10,

Identifiers

uri: https://orfeo.belnet.be/handle/internal/1393

url: http://open-up.eu/sites/open-up.eu/files/u2/D10_D713_Dispatching_system_operational_MNHN.pdf

Type

Report

Peer-Review

Not pertinent

Language

eng