This is version 1 of the OpenUp! Guidelines and it is based on questions raised and answers provided in the OpenUp! Helpdesk Forums over the last seven months. A list of questions in the Appendix refers to the chapters with the answers. Answers to these questions have been provided by the key staff of the Helpdesk Network in close collaboration with other OpenUp! partners and with colleagues from other projects and networks. This work will be continued in the second year of the project and these guidelines will be updated accordingly.